Ensure that the PLU (Price Look-Up) codes programmed in the machine match the physical location of the names on your new template. Why Custom Templates Outperform Standard Inserts

Use the official SAM4s keyboard layout grid (downloadable from their support site).

This area is non-negotiable. Keys like Void, Subtotal, Tax Shift, Cash/ Tender, and Credit live here. On an exclusive template, these are never moved, but they are often highlighted with bright colors (red for refund, green for total) to prevent mistakes.

(a hidden secondary keyboard layer) to type out the specific names of new seasonal items like "Lavender Matcha". The Finishing Touch

Standard inserts that come in the box are often blank or utilize generic terms like "Dept 1" or "Misc." An exclusive template allows you to use your specific brand terminology. Whether you call it a "Large Latte" or a "Morning Jolt," having that exact text on the key removes the "mental translation" step for your staff.