Here are the top 5 reasons the software fails and how to fix them.

If the installer doesn't launch automatically, open "This PC" and look for a virtual drive created by the modem to run the setup. Once installed, open the Orange USB Modem software and click 2. Setting Up Internet via Airbox (Mobile Wi-Fi) If you are using an Orange Airbox

: orange (or internet.orange.co.bw / iew.orange.com depending on your region). User name : orange Password : orange Save the profile and click Connect . 3. Troubleshooting on Windows 10

Try manually updating the driver by right-clicking the device and selecting "Search automatically for updated driver software".

If your device didn't come with the internal software or you need a replacement, you can find the connection manager at these sources:

: Use the following standard Orange APN settings if required: Profile Name 3. Troubleshooting Windows 10 Issues If the application crashes or fails to detect your modem: Compatibility Mode : Right-click the shortcut or file, select Properties > Compatibility , and choose Run this program in compatibility mode for Windows 7 Driver Check : Ensure your Huawei or modem drivers are appearing in the Device Manager under "Modems" or "Network Adapters." Network Selection : In the app, go to Advanced Settings > Network > Mobile > Preferences and ensure the mode is set to to pick up the best available 3G/4G signal. 4. Managing Your Plan