: If the problem persists, consider reaching out to the software support team. Provide detailed information about your setup, the process you're using, and the exact error messages you receive.
Here’s a helpful, verified guide to troubleshooting when using Mocha Pro (particularly in workflows with Adobe After Effects, Nuke, or Resolve). This issue typically arises when Mocha’s machine learning model cannot process a track or generate a matte properly. matte assist ml render failure mocha pro verified
: Matte Assist ML is heavy on GPU resources. Ensure you have at least 12GB+ of VRAM and that GPU Processing is enabled in Mocha’s preferences. Updating to the latest NVIDIA/AMD drivers is often required for AI-based tools. Troubleshooting by Workflow : If the problem persists, consider reaching out
If VRAM is your bottleneck, reducing the amount of data sent to the ML engine will bypass the crash. Create a 50% or 25% proxy of your background clip. This issue typically arises when Mocha’s machine learning
: Ensure your GPU processing is enabled in Mocha Pro Preferences. Update your drivers to the latest studio version; older drivers are a frequent cause of AI model crashes.