Power cycle the charger. Navigate to the main menu or "System Settings" to verify that the version number matches the new firmware version. Troubleshooting Common Issues
| Problem | Likely Cause | Solution | |---------|--------------|----------| | PC does not detect charger | Bad USB cable or missing driver | Use a known good data cable. Reinstall STM32 drivers. | | Updater tool crashes at 50% | Interrupted power or wrong firmware file | Re-download the file. Ensure AC power is stable. Restart from Step 4. | | Charger screen goes black after update | Incomplete flash | Perform a “recovery flash.” Put charger back in DFU mode and re-upload. | | Error: “Target not found” | Wrong COM port or charger not in DFU | Check Device Manager. Repeat DFU mode procedure. | | New features not appearing | Updated wrong variant (e.g., T240 non-Duo) | Double-check model number. Download correct firmware. | Htrc T240 Duo Firmware Update
or update file is provided by HTRC support, the process generally follows these steps: Driver Installation: Power cycle the charger