Loading Data Failed Check The Configuration File Tecdoc Fixed -
If the preliminary checks fail, the configuration file itself is likely the culprit. Follow these steps in order.
Some antivirus suites (specifically McAfee, Sophos, and Kaspersky) flag TECDOC’s dynamic XML parsing as suspicious. If the preliminary checks fail, the configuration file
Once you have fixed "Loading data failed – check the configuration file", take these precautions to avoid recurrence: Once you have fixed "Loading data failed –
TecDoc relies on a complex relational database (often Firebird or SQL-based). When the application starts, it reads a configuration file (usually .ini or .xml ) to locate the data folders and security keys. If the path is wrong, the file is read-only, or the database service isn't running, the "Loading data failed" prompt appears. Step-by-Step Solutions 1. Check the Firebird Database Service Step-by-Step Solutions 1
: Look for specific codes like Tec-114 (invalid XML structure) or Tec-115 (unspecified processing error). If these appear, your IT team should validate the outgoing message structure against the current TecAlliance Wiki standards.
Ensure the utility is pointing to the correct configuration file. For instance, using a business object XML instead of a data load XML is a frequent mistake. Check File Integrity: